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Privacy Policy

Privacy Policy

SMS PRIVACY POLICY

Effective Date: 8/1/2024

At Garland Neighborhood Storage, we are committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, and safeguard the information exchanged through SMS communication for the purpose of responding to customer inquiries and providing order status updates.

Collection of Information

When you provide your phone number to receive SMS updates from Garland Neighborhood Storage, we may collect certain personal information, such as your phone number and any other information you voluntarily provide during the order or communication process. We may also collect information about your interactions with our SMS communication, including the content of the messages and any responses you send.

Use of Information

  • The information collected through SMS communication will solely be used for the purpose of:
  • Responding to customer inquiries
  • Providing order status updates
  • Notifying of payment dates or outstanding balances
  • Facilitating communication between prospective customers, customers, and our customer service team

Sharing of Information

Garland Neighborhood Storage does not share any information exchanged through SMS communication with third parties. Your personal information will only be disclosed to third parties in accordance with applicable laws and regulations or with your explicit consent. We do not share SMS messaging opt-in consent with any third parties.

Opt-out

To opt-out of SMS communication with Garland Neighborhood Storage via text, please notify your contact at Garland Neighborhood Storage.